What’s the Difference and Which Should I Use?

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Uber and Lyft are two very comparable providers. Each are “ride-sharing” apps you pull up in your cellphone to rapidly get a trip someplace from driver utilizing their very own automotive. These two providers have develop into extra and extra comparable over the years, however there are nonetheless some main variations between them.

How Uber and Lyft Work

These ride-sharing providers work in principally the identical manner. They permit drivers, who’re unbiased contractors and not staff of Uber or Lyft, to choose you up once you guide a trip in the app. You’re charged a regular payment with a base fee and a per-minute and per-mile payment. The price usually provides as much as a lot lower than you’d spend on a standard taxi for the identical distance.

That’s not the solely motive folks choose them to taxis. You may guide them out of your cellphone and see precisely the place the driver is and once they’re arriving, which beats calling a taxi service and questioning when the taxi would possibly arrive. The identical app works in each metropolis, or a minimum of the cities the place these providers can be found. Each apps mean you can choose a pickup and drop-off location, see close by vehicles, and monitor the automotive’s location because it arrives. At the finish of the trip, each allow you to fee your driver and even tip them from the app, in the event you like. Drivers fee riders on each providers, too.

For the customary service—often known as an “uberX” in Uber or only a “Lyft” in Lyft—the expertise is about the identical. Each mean you can guide a bigger SUV in case you have extra folks or bigger gadgets that want transportation, a higher-end luxurious automotive if you’d like that have, or a less expensive shared service often known as “uberPOOL” or “Lyft Line” the place you’ll trip with different folks entering into the identical basic course for a small low cost.

Uber and Lyft Are Extra Comparable Than They Used to Be

Lyft has cultivated a extra playful, driver-friendly picture. Lyft drivers used to have a pink mustache affixed to the entrance of their automotive, and fist-bumped their passengers (although they don’t do both of these issues anymore). Uber acquired a take-no-prisoners, combative status for the manner it expanded into cities that had rules on the books that might prohibit it, preventing authorized and political battles solely after launching the service in a metropolis.

At this level, although, Uber and Lyft are extra comparable than they’re completely different. In our expertise, you’ll typically name an Uber or Lyft and get in a automotive solely to see that the identical driver is driving for each firms. One driver that solely drove for Lyft advised us that that is typical of drivers who’re driving full time, whereas others (maybe retirees on the lookout for a bit of additional work) typically follow one service.

Each Uber and Lyft display their drivers in principally the identical manner. Anybody can apply to be a driver, and Uber and Lyft each carry out background checks with the driver’s social safety quantity earlier than approving them. Uber and Lyft use completely different background test firms, however the standards for approval can range based mostly on the state. Lyft re-runs its background checks yearly, whereas Uber doesn’t. Based on CNN, it’s not unusual for a driver to be permitted on one platform however not one other. Each Uber and Lyft have encountered instances the place a driver was permitted once they shouldn’t have been, so it’s powerful to say if one firm’s background test course of is absolutely any higher.

They Value About the Identical

There isn’t a lot of a worth distinction between the two providers, in our expertise. Competitors has pushed Lyft and Uber costs all the way down to be largely the identical in lots of areas. There could also be a worth distinction in sure cities, however you’ll be able to test if your self utilizing some on-line instruments. Use the Uber Fare Estimate and Lyft Fare Estimate instruments to your metropolis (or a metropolis you’re visiting) and plug the identical pickup and drop-off addresses into each to match costs.

For instance, a trip from the Portland Worldwide Airport in Portland, Oregon to the Portland Artwork Museum downtown is estimated to price $25-32 with an uberX, and $27 with a regular Lyft. When you click on the particulars, you’ll see that Uber and Lyft each cost $zero.20 per minute and $1.21 per mile on this metropolis. These are simply estimates, and the precise payment will range relying on whether or not there’s site visitors that makes the journey slower.

Each providers cost extra throughout peak, high-demand instances. Uber calls this “surge pricing” and Lyft calls it “Prime Time”. That is designed to encourage drivers to get on the street to carry out extra pickups at instances when there are lots of people who want rides.

Uber Is Extra Widespread Than Lyft

Whereas these providers are largely comparable, there’s one massive distinction. Uber is offered in 84 nations round the globe, whereas Lyft is usually solely been obtainable in the USA. As of the finish of 2017, Lyft has simply launched in Toronto, Canada, its first metropolis outdoors the USA. When you’re touring internationally or reside outdoors the USA, plan on utilizing Uber as an alternative of Lyft.

Whereas Uber and Lyft can be found in lots of (however not all) cities all through the US, there could also be gaps in drive availability. Whereas a big metropolis like San Francisco has a variety of drivers for each Uber and Lyft, smaller cities steadily have extra Uber drivers than Lyft drivers, a minimum of in our expertise. Uber continues to be the larger identify right here, and it could actually present.

When you like Lyft, don’t let this sway you from giving it a attempt. However you could need to have each the Uber and Lyft apps put in, so you’ll be able to name an Uber if you end up someplace the place there aren’t many Lyfts obtainable.

Each Uber and Lyft provide a costlier service with high-end black vehicles and skilled drivers. Uber has UberBLACK, whereas Lyft has Lyft Premier, Lyft Lux, and Lyft SUV. However, once more, Uber was the first to launch this stage of service. Chances are you’ll encounter cities the place UberBLACK is offered, however the Lyft luxurious automotive providers aren’t.

The Elephant in the Room: Uber’s Unhealthy Habits

It’s not possible to match Uber and Lyft with out speaking about Uber’s dangerous status. This isn’t simply discuss Uber’s inside tradition or its violation of legal guidelines that appear designed to guard the taxi trade, both. In October 2016, hackers stole the private info of some 57 million folks from Uber’s servers. 50 million riders had their names, e-mail addresses, and cellphone numbers stolen. That’s not an excessive amount of info in the event you’re only a rider. However 7 million drivers additionally had their info accessed, and the attackers acquired 600,000 driver’s license numbers.

Somewhat than responsibly disclose the hack, Uber paid the hackers $100,000 to delete the knowledge and hid this assault for greater than a 12 months, in obvious violation of the regulation. Uber’s new CEO Dara Khosrowshahi, who took over in September 2017, advised Bloomberg that “None of this could have occurred, and I won’t make excuses for it.” He additionally stated that Uber is “altering the manner we do enterprise.”

Whereas Uber has been trying to enhance its picture and tradition not too long ago, it’s no shock that many individuals have shunned Uber for Lyft given consumer-hostile conduct like that. This may occasionally clarify why Lyft is now rising quicker than Uber. In cities with wonderful Lyft protection, which may be sufficient to inspire you to decide on Lyft over Uber.

Nonetheless, it’s price noting that a lot of the issues Uber is criticized for are issues Lyft additionally does. Each providers use unbiased contractors as an alternative of staff, pay their drivers about the identical, and have a model of “surge pricing” that costs extra throughout busy instances. Each providers are engaged on self-driving vehicles to sooner or later substitute these drivers, too.

Picture Credit score: LeStudio/Shutterstock.com

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